Kamis, 13 November 2014

[N436.Ebook] Get Free Ebook Raving Fans: A Revolutionary Approach To Customer Service, by Ken Blanchard, Sheldon Bowles

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Raving Fans: A Revolutionary Approach To Customer Service, by Ken Blanchard, Sheldon Bowles

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

  • Sales Rank: #2964 in Books
  • Brand: PowerbookMedic
  • Published on: 1993-05-19
  • Released on: 1993-05-19
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.25" h x .65" w x 5.50" l, .62 pounds
  • Binding: Hardcover
  • 137 pages
Features
  • Great product!

Review
"A great commonsense approach to customer service" -- -- Jim Pattison President, The Jim Pattison Group

"An easily understood message and one every organization needs to hear." -- -- Eamon Ryan President, Lexmark Canada Inc.

"Making your customers Raving Fans is the competitive edge today. This book can jump-start you in that direction." -- -- James F. Nordstrom Co-chairman of the Boaard Nordstrom, Inc.

"Our strategic customer service plan is based on Raving Fans. It has helped focus our energy on this critical area. A must read!" -- -- Lynn Posluns President, Fairweather

From the Inside Flap
1 cassette / 90 minutes
Read by Rick Adamson, Kate Borger, and John Mollard

For those who wish to improve their business, here is a fresh and innovating look at customer service - the most important element in creating a successful business sin the 90s, from the co-author of The One Minute Manager.

From the Back Cover
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans". This, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.

Most helpful customer reviews

31 of 33 people found the following review helpful.
I'm a Raving Fan!
By Jeff Jones
Kenneth Blanchard continues his trend of writing easy-to-read books with BIG ideas for making your business better. Raving Fans is a book of stories relating how fictional companies have created an environment of delivering awesome customer service. A guy that has just been put in a managment position requiring a turnaround goes on a fictional trip with his "angel" to visit businesses that have figured out their vision and their system to deliver customer service extraordinary. Based on three simple principles (Decide, Discover, Deliver), each company has created a group of Raving Fans (not just customers, but fans) who wouldn't consider shopping anywhere else for what one of these companies offers. Within each story is other nuggets of common sense and good ideas that can be implemented in any company that has customers and wants to create fans. We required our store managers to read the book and each created a list ranging from 20-40 points that they can put into effect at their stores to improve customer service. This is a simple, must-read for every business owner and manager.

32 of 34 people found the following review helpful.
Great for communicating customer service ideals to employees
By A Customer
I'm a dentist, and even though people think I have patients, they are also customers. I and my staff have to deliver exceptional service if I expect them to come back and refer their friends and family to me. The normal dental experience in this world is "well, he didn't hurt me too much." I want people to rave about their dental visits, not just tell the usual "horror stories"! This book has been used in my office as a reading assignment and the subject of staff meetings, in an attempt to comunicate to my staff and have them deliver service that exceeds the patient's expectations. The simple style it's told in really keeps their attention, since most people will not read the more detailed and lengthy books on the market that are similar in substance. Highly recommended for any business person--large or small!

0 of 0 people found the following review helpful.
Great read! Very interesting approach to fan
By Alyssa Reilly
Great read! Very interesting approach to fan engagement

See all 317 customer reviews...

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Jumat, 07 November 2014

[L824.Ebook] Ebook Free Reinforced Concrete: A Fundamental Approach (6th Edition), by Edward G Nawy

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Reinforced Concrete: A Fundamental Approach (6th Edition), by Edward G Nawy

Now reflecting the new 2008 ACI 318-08 Code and the new International Building Code (IBC-2006), this cutting-edge text has been extensively revised to present  state-of-the-art developments in reinforced concrete. The text analyzes the design of reinforced concrete members through a unique and practical step-by-step trial and adjustment procedure. It is supplemented with flowcharts that guide readers logically through key features and underlying theory. Hundreds of photos of tests to failure of concrete elements help readers visualize this behavior. Ideal for practicing engineers who need to contend with the new revisions of the ACI, IBC, and AASHTO Codes.

  • Sales Rank: #90771 in Books
  • Brand: Nawy, Edward G.
  • Published on: 2008-05-31
  • Original language: English
  • Number of items: 1
  • Dimensions: 10.00" h x 1.60" w x 8.20" l, 3.95 pounds
  • Binding: Hardcover
  • 936 pages

From the Publisher
Extensively revised to reflect the new ACI 318 Building Code, this cutting-edge text analyzes the design of reinforced concrete members through a unique and practical step-by-step trial and adjustment procedure. Supplementing text material with flow charts to logically guide students through the learning process, the book decreases the necessity of actual laboratory testing by offering ample photographs of instructional testing of concrete members. This illustrates the failure of various types of structural members as well as demonstrates how the designed member behaves at ultimate load.

From the Back Cover

Reinforced Concrete: A Fundamental Approach

Edition: Sixth

Author(s): Edward G. Nawy

ISBN-13 : 978-0-13-241703-7

ISBN-10: 0-13-241703-0

 

This new edition of Edward G. Nawy’s highly acclaimed work reflects the very latest ACI-318-08 Building Code and includes these major changes and additions:

 

×        All design examples conform to the Strain Limits Design Method, using the applicable load factors and strength reduction factors.

×        An updated chapter on seismic design of buildings to comply with the major changes in the ACI 318 Code, and the new International Building Code provisions (IBC 2006) on seismic design. The chapter includes several design examples on confinement, frames, and shear walls.

×        A chapter on LRFD design of bridge deck structures in accordance with AASHTO 2004, revamped to reflect the changes in torsional and shear strain equations.

×        A new comprehensive chapter on Strength Design of Masonry Structures, conforming to the latest 2007 Masonry Code.

×        An expanded section with examples on the strut-and-tie modeling for the design of deep concrete beams and corbels, with extensive design examples using the ACI 318-08 appendix provisions for this method.

×        Chapter 9 on compression members was totally revamped to reflect the ACI 318-08 approach.

×        A comprehensive chapter on concrete materials and design of concrete mixtures for normal-strength and high-strength concretes, as well as provisions for environmental structures and a new section with extensive tables on concrete durability.

 

A self-contained textbook, Reinforced Concrete, Sixth Edition can be used for a one-semester undergraduate level course and a one-semester graduate level course in reinforced concrete in standard civil engineering programs. It is equally useful for the practicing engineer. It is the only book that closely and systematically uses and follows procedures in numerous flowcharts within each chapter that simplify the understanding and application of the subject in design.

 

This edition provides thorough coverage of short- and long-term material behavior, design of concrete mixtures, reliability and structural safety, serviceability behavior of beams and two-way slabs and plates, torsion and shear, design of two-way structural slab and plate systems, continuity in concrete structures, seismic design of high-rise buildings in high-intensity earthquake zones, LRFD design of bridge structures, and the design of masonry structures.

 

Comprehensive sketches and sets of working drawings, end-of-chapter problems, pictures of actual structural tests to failure, and flowcharts appear throughout the book. The book also includes an extended appendix of nomograms and tables.

 

 

 

 

About the Author

Dr. Edward G. Nawy is a distinguished professor in the Department of Civil and Environmental Engineering at Rutgers, The State University of New Jersey. He has been active in the ACI and PCI since 1959 and is internationally recognized for his extensive research work in the fields of reinforced and prestressed concrete, particularly in the areas of crack and deflection control. Dr. Nawy has published more than 175 papers in numerous technical journals worldwide. He is also the author of several books, including Prestressed Concrete: A Fundamental Approach, Fifth Edition (2006), published by Prentice Hall; Fundamentals of High Performance Concrete , Second Edition (2001), published by John Wiley and Sons; and Concrete Construction Engineering Handbook, Second Edition (2008), published by Taylor and Francis/CRC Press. He has been the recipient of several major awards, including the Henry L. Kennedy Award of the ACI, the ACI Concrete Research Council Award, the ACI Design Practice Award, honorary membership of the ACI, honorary professorship with the Nanjing Institute of Technology, and the emeritus honorary membership of the Transportation Research Board Committee on Concrete. Dr. Nawy is a licensed Professional Engineer in the states of New York, New Jersey, Pennsylvania, California, and Florida, Evaluator for the Accreditation Board for Engineering and Technology (ABET), Chartered Civil Engineer overseas, and has been a consultant in forensic engineering throughout the United States.

 

Most helpful customer reviews

8 of 9 people found the following review helpful.
Buy a different book
By A Customer
This book exemplifies the the way a book should not be written. The examples, writing techniques and homework problems in this book are extremely difficient. Numerical mistakes seem to be everywhere in this book. The examples are far from real world application. Very little theory about reinforced concrete is in this book. AVOID AT ALL COSTS.

8 of 9 people found the following review helpful.
Book has far too many errors
By A Customer
This book has some useful information. However, like all of Dr. Nawy's books, it is very poorly written and contains far too many errors to be considered a useful text. For reinforced concrete, MacGregor (4th edition) is a much better investment. For prestressed concrete, try Collins & Mitchell.

6 of 7 people found the following review helpful.
Students Watch Out!
By A Customer
This book portrays concrete design in a cookbook fashion with little emphisis on actually understanding the material. The explinations that are given are wordy and not clear. While this book might be considered a good refrence book, I would not recomend it for students.

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Minggu, 02 November 2014

[N565.Ebook] Download Quick Compendium of Clinical Pathology, by Daniel D. Mais

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Considered by many in the pathology field as the essential quick reference guide, the Quick Compendium of Clinical Pathology has long been the preferred clinical pathology board exam study guide for many residency program directors and pathology residents. This thoroughly revised third edition is now illustrated for the first time. It provides an even more concise yet comprehensive source book. More than ever before, it effectively sorts through diverse material to provide a clearly distilled working review of clinical pathology (including integrated diagnostic molecular pathology). All sections have been updated to reflect current findings. Hundreds of brilliant images. Suited for those needing a guidebook for board preparation purposes or a "just the facts" practical quick reference. Topics are organized according to traditional clinical pathology sections with tight focus and consistency of presentation within each topic.

  • Sales Rank: #346567 in Books
  • Published on: 2014-08-15
  • Dimensions: 11.40" h x .80" w x 8.70" l, 3.24 pounds
  • Binding: Hardcover
  • 328 pages
Features
  • All sections have been updated to reflect current findings
  • Hundreds of brilliant images added
  • Suited for those needing a guidebook for board preparation purposes or a "just the facts" practical quick reference

Most helpful customer reviews

0 of 1 people found the following review helpful.
Five Stars
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Five Stars
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David Busch's Nikon D7200 Guide to Digital SLR Photography, by David D. Busch

David Busch's Nikon D7200 Guide to Digital Photography is your all-in-one comprehensive resource and reference for the Nikon D7200 camera. This advanced Nikon model adds Wi-Fi and Near Field Communications (NFC) to link the camera to your iOS or Android device, and an upgraded autofocus sensor with 51 AF points and lightning fast tracking. The D7200 captures 24-megapixel still images and 1080p 60 fps high-definition movies with stereo sound, too. With this book in hand, you can fine-tune your camera skills as you explore the world of digital photography, develop your creativity, and take great photographs with your D7200.
Filled with detailed how-to steps and full-color illustrations, David Busch's Nikon D7200 Guide to Digital Photography covers all the camera's features in depth, from taking your first photos through advanced details of setup, exposure, lens selection, lighting, and more, and relates each feature to specific photographic techniques and situations. Also included is the handy visual guide to the D7200, with close-up photos and descriptions of the camera's essential features and controls. Learn when to use each option and, more importantly, when not to use them, by following the author’s recommended settings for every menu entry. With best-selling photographer and mentor David Busch as your guide, you'll quickly have full creative mastery of your camera’s capabilities, whether you're shooting on the job, taking shots as an advanced enthusiast, or are just out for fun. Start building your knowledge and confidence, while bringing your vision to light with the Nikon D7200 today.

  • Sales Rank: #149237 in Books
  • Published on: 2015-09-30
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.10" h x 1.20" w x 7.00" l, .0 pounds
  • Binding: Paperback
  • 544 pages

About the Author
With more than two million books in print, David D. Busch is the world’s #1 best-selling camera guide author, with more than 100 guidebooks for Nikon, Canon, Sony, Olympus, Pentax, and Panasonic cameras, and many popular books devoted to digital photography and imaging techniques. His best-sellers include Digital SLR Cameras and Photography for Dummies, which has sold more than 300,000 copies in five editions, and Mastering Digital SLR Photography, now in its Fourth Edition. The graduate of Kent State University is a former newspaper reporter/photographer, and operated his own commercial photo studio, shooting sports, weddings, portraits, fashion, architecture, product photography, and travel images. For 22 years he was a principal in CCS/PR, Inc., one of the largest public relations/marketing firms based in San Diego, working on press conferences, press kits, media tours, and sponsored photo trade magazine articles for Eastman Kodak Company and other imaging companies. His 2500 articles and accompanying photos have appeared inside and on the covers of hundreds of magazines, including Popular Photography, Rangefinder, and Professional Photographer. For the last decade, Busch has devoted much of his time to sharing his photographic expertise, both in publications, and in seminar/workshops he hosts at the Cleveland Photographic Society School of Photography. He has been a call-in guest for 21 different radio shows nationally and in major markets, including WTOP-AM (Washington), KYW-AM (Philadelphia), USA Network (Daybreak USA), WPHM-AM (Detroit), KMJE-FM (Sacramento), CJAD-AM (Montreal), WBIX-AM (Boston), ABC Radio Network (Jonathan & Mary Show). He’s also been a call-in guest for one Canadian television show, and appeared live on Breakfast Television in Toronto, the Today Show of the Great White North. With a total of more than 200 books to his credit, Busch has had as many as five books appear simultaneously in the Amazon.com Top 25 Digital Photography Books, and when Michael Carr of About.com named the top five digital photography books for beginners, the initial #1 and #2 choices were Busch’s Digital Photography All-in-One Desk Reference for Dummies and Mastering Digital Photography. His work has been translated into Arabic, Spanish, Chinese, Japanese, Portuguese, Bulgarian, German, Italian, French, and other languages. Busch’s Web portal is www.dslrguides.com

Most helpful customer reviews

11 of 11 people found the following review helpful.
Extremely well written and a great asset to any D7200 owner
By M. Stevens
I have been a hobbyist photographer for several years and although I mainly shoot in Aperture Priority and Manual Mode, I know there is still a lot I do not know about my camera and I'm always looking for opportunities to learn more about photography. This was my first DSLR Guide so I wasn't sure what to expect. First of all there are almost 500 pages of content! David has done a REALLY great job of providing a resource for both new and seasoned photographers alike. The book starts out with the very basics of the D7200 but quickly begins to cover in detail every single button, feature and menu item on the camera (which in itself is an incredible feat). David provides his suggested settings and throughout the book and even tells you why he recommends them. There are photos and examples on almost every page of the book that illustrate the feature or show where on the camera that particular feature is found. So far I'm 1/2 way finished with the book. I've already learned a lot from this book and am excited to finish the rest of the book and learn about the features and settings that I am not as familiar with. I would HIGHLY recommend this book to any photographer!

8 of 8 people found the following review helpful.
The best book I could have purchased, prior to buying the Nikon D7200. Saved me MONEY!!!!!!!
By Partylights
I found this book to be the best purchase ever!!!! I determined what camera I was going to purchase first, then bought the book. I am a beginner when it comes to photography. I purchased a SLR digital camera several years ago and hated it. The quality of the pictures were terrible even using the automatic settings. I am hosting a German exchange student and decided I needed a new camera. I received the book and read most of the book and played very close attention to the section on recommended accessories that should be considered for purchase. The most important section to me was on lenses. I was able to determine the best starting lens for me was the AF-S DX ZOOM-NIKKOR F/3.5-5.6 G VR II. The book save me a lot of frustration, disappointment, and money by helping me make my decision on a lens before buying the camera. I was able to find a camera package that included this lens on Amazon from Cameta Camera.

The book is easy to read and understand for a beginner like me. I have also purchased the following books; David Busch's Compact Field Guide for the Nikon D7200 and David Busch's Mastering Digital SLR Photography, Fourth Edition.

9 of 10 people found the following review helpful.
Not only the best camera guide I've ever read, possible the best product guide I've ever read.
By C. Feldman
I don't actually enjoy writing reviews, which is why, out of the all-too-many items I buy on Amazon, I only come back to provide reviews when something is really bad, or really good. In the case of David Busch's D7200 book, it's the latter. Not only is this the best camera guide I have ever owned (and I started taking pictures in 1965), it is quite possibly one of the best product guide books I have ever owned. Logically arranged, clearly written, with just enough repetition (and no more) to keep you from flipping back and forth, this is a book I will be coming back to multiple times as I learn more about my D7200. One of my favorite features, beyond the simple clarity of his explanations of the many settings, is Busch's providing of recommendations for those settings, along with succinct rationales for his suggestions and advice on alternate choices. I also appreciate the careful editing: over the course of about 500 pages, I think I noted maybe 3 typos. Total. And if that doesn't impress you, you've never written an essay. ;-)

See all 32 customer reviews...

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Kamis, 30 Oktober 2014

[D297.Ebook] Fee Download Anton Chekhov: A Study of the Short Fiction (Twayne's Studies in Short Fiction) (No 40), by Ronald L. Johnson

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Anton Chekhov: A Study of the Short Fiction (Twayne's Studies in Short Fiction) (No 40), by Ronald L. Johnson

Book by Johnson, Ronald L.

  • Sales Rank: #946622 in Books
  • Brand: Brand: Twayne Pub
  • Published on: 1993-01
  • Ingredients: Example Ingredients
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.75" h x 6.00" w x .75" l,
  • Binding: Hardcover
  • 165 pages
Features
  • Used Book in Good Condition

Most helpful customer reviews

2 of 2 people found the following review helpful.
The motherload of Chekhov analysis
By Donna Di Giacomo
Any student having to write an essay on Anton Chekhov will hit jackpot and then some with this treasure trove. Though 13 years old, the analysis of Chekhov stories is priceless. It's a great guide in guiding people to a deeper understanding of Chekhov's stories and their themes. The author explains things in plain English.

Only gripe is the price. A hundred bucks for a book that's 13 years old? Come on! - Donna Di Giacomo

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Senin, 27 Oktober 2014

[F228.Ebook] Ebook The Simon & Schuster Pocket Book of Chess, by Raymond Keene

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The Simon & Schuster Pocket Book of Chess, by Raymond Keene

Beginning with basic rules and moves, international grand-master Raymond Keene describes each stage of the game of chess, advising readers on how to avoid common mistakes and develop effective methods of attack and defense.

  • Sales Rank: #1576161 in Books
  • Brand: Simon & Schuster Books for Young Readers
  • Published on: 1988-05-01
  • Original language: English
  • Number of items: 1
  • Dimensions: 7.45" h x .64" w x 4.82" l,
  • Binding: Paperback
  • 192 pages
Features
  • Great product!

Most helpful customer reviews

0 of 0 people found the following review helpful.
Five Stars
By GKM
Thanks.

0 of 1 people found the following review helpful.
Five Stars
By Nicky Nelson
5 STARS

7 of 7 people found the following review helpful.
Great illustrated guide for older children
By Chess Parent
Not only a great childrens book but also one of the best books written by grandmaster Raymond Keene (who has written more than 100). He seems to have picked the eyes out of the best of his previous works and summarised them in an easy to understand guide that appeals to kids and adult beginners.

As the other reviewer says its many many illustrations are terrific and designed to catch the eye encouraging kids (and adults)to read on. Almost every page has at least one picture or chess board shot.

It starts with an interesting history of the game and ends with biographies of world champions, discussion of computer chess and resources for further learning about chess. In between it covers the basics of pieces and how they move, and has quite comprehensive sectiions on openings, the middlegame, and endgame/checkmates.

It goes into detail that is a welcome surprise for a childrens guide. For example he covers the "more difficult" checkmate by knight and bishop briefly in an easy to understand illustrated way when adult books on checkmate endings written by so called experts avoid discussing at all! So Ray Keene really know what he is talking about and explains it simply and well.

As well as the many illustrations, there are plenty of summary boxes, and quizzes with answers at each step of the book. There are also several complete classic games which are used to explain key concepts. This makes learning easy and it proceeds in simple steps from basic to progressively more complex concepts.

The edition I have is from the 1980s which you might think makes it out of date. But for a beginner to intermediate it is still one of the best books to learn from particularly for children. I rate this as a classic childrens chess book which will be hard to equal. (A worthy and up to date competitor is the Usborne Complete Internet Chess Book (see my review)). This book by Ray Keene is more suitable for older children as it is more wordy and goes into more detail for more difficult concepts (eg the bishop and knight checkmate mentioned above)

In short a great book. You may need to buy it second hand or search the net for a copy as it may not be readily available. But it will be well worth the effort to get it and enjoy every page.

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Minggu, 19 Oktober 2014

[P504.Ebook] Free PDF We Have the Technology: How Biohackers, Foodies, Physicians, and Scientists Are Transforming Human Perception, One Sense at a Time, by Kar

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We Have the Technology: How Biohackers, Foodies, Physicians, and Scientists Are Transforming Human Perception, One Sense at a Time, by Kar

How do we know what’s real? That’s not a trick question: sensory science is increasingly finding that we don’t perceive reality: we create it through perception. In We Have the Technology, science writer Kara Platoni guides us through the latest developments in the science of sensory perception.

We Have the Technology introduces us to researchers who are changing the way we experience the world, whether creating scents that stimulate the memories of Alzheimer’s patients, constructing virtual limbs that approximate a sense of touch, or building augmented reality labs that prepare soldiers for the battlefield. These diverse investigations not only explain previously elusive aspects of human experience, but offer tantalizing glimpses into a future when we can expand, control, and enhance our senses as never before.

A fascinating tour of human capability and scientific ingenuity, We Have the Technology offers essential insights into the nature and possibilities of human experience.

  • Sales Rank: #273894 in Books
  • Published on: 2015-12-08
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.25" h x 1.01" w x 6.13" l, .0 pounds
  • Binding: Hardcover
  • 304 pages

Review
New York Magazine, 7 Books You Need to Read This December
“Eschewing both the glib hyperbole of techno-futurists and the finger-wagging of neo-Luddites, Platoni takes her notebook on a whistle-stop tour of sensory pioneers: AI developers, VR engineers, pain analysts, flavor enhancers, and even a few people who really are making the world a better place. Her focus on the senses raises smart questions about the pliable boundaries of human perception and the very real limits of technology — at least in primitive 2015.”

Los Angeles Times
“Oakland journalist Platoni explores new research that shows how sensory perception and human experience are unexpectedly complicated and changeable.”

San Francisco Chronicle
“Platoni is a good match for this fascinating, sometimes fraught subject. She’s an industrious gatherer of facts and anecdotes. She has a talent for explaining complex ideas in clear language. And in this book, her first, she’s crafted a thought-provoking group portrait of the innovative thinkers who, in ways subtle and not so, are reimagining what the brain and the body can do… She’s the antithesis of an armchair reporter.”

Washington Post
“[We Have the Technology is a] scrupulously researched…thought-provoking book…A whirlwind tour of the senses and the ways technology may or may not enhance them through methods both fantastic and mundane…Platoni is a wonderful explicator of technology who weaves memorable and vivid metaphors to illustrate difficult concepts.”

Bay Area News Group, San Jose Mercury News, Contra Costa Times, and Oakland Tribune
“Kara Platoni melds complex concepts of biotech and human sensory enhancement in her new book, We Have the Technology…it shows us just how far modern technology has come -- and how wild and crazy it's going to get.”

Shelf Awareness for Readers newsletter
“[We Have the Technology is] an examination of how the creative world of sensory science is changing our understanding and perceptions of reality.”

Publishers Weekly, starred review
“[An] enthusiastic review of research into human senses and ways they might be improved.... [W]holly engrossing.... This is a superb account of human perception and the first, clunky but potentially breathtaking efforts to expand it.”

Booklist
“[A] fascinating, often mind-boggling report on the fast-growing world of sensory science…Sometimes glowingly optimistic, and sometimes unnerving, Platoni’s overview previews a fast-approaching future of widespread sensory manipulation that demonstrates humankind is truly ‘on the cusp of tinkering with its own evolution.’”

Kirkus
“Consistently fascinating, witty, and candid… Engrossing techno-science delivered with gusto and sure to reach a varied audience.”

Library Journal
“All readers will find something in this journalistic text that doesn’t shy away from tough issues such as privacy and trauma.”

City Journal
“[A] fine book.”

East Bay Express
“With her rich reporting and narrative writing, Platoni provides readers with an accessible and engaging firsthand account of the inventions that are likely to shape science, technology, and human perception for many years to come.”

Joshua Davis, author of Spare Parts: Four Undocumented Teenagers, One Ugly Robot, and the Battle for the American Dream
“The cutting edge takes on literal meaning in We Have the Technology, as Kara Platoni introduces us to the biohackers, surgeons, perfumers, chefs, and patients pushing the boundaries of reality by inserting perception-altering technologies inside their bodies. Deeply reported and deftly told, We Have the Technology draws back the curtain on a brave new world in which being a hacker means hacking oneself.”

Eric Simons, author of The Secret Lives of Sports Fans
“Did you know there’s a wild, competitive search on for the next taste? Did you know they’ve found heartache in the brain? Did you know they’re using virtual reality for treating PTSD? Kara Platoni did, and fortunately when it comes to explaining Kara Platoni is the best. We Have the Technology soars through exhilarating new realizations about the human brain, the work it does to create reality, and how to subvert it, with Platoni’s wit and humor as a constant tether to the world we think we know. From a clear-eyed analysis of the meaning of time to an agreement with a master chef that Doritos are one of mankind’s peak culinary achievements, this book will make you laugh, it will make you think, and it will give you so many things to talk about at parties. Paragraph after lovely paragraph, it will explode your brain.”

Adam Rogers, Articles Editor at Wired and author of Proof: The Science of Booze
“With We Have the Technology Kara Platoni becomes one of our best practitioners of metaperception—she thinks and feels deeply considered ideas about how we perceive the universe around us, now and in the future. If I ever have to buy robot eyes or a seventh-sense upgrade, I’m calling Kara first.”

About the Author
Award-winning journalist Kara Platoni has a master’s degree from UC Berkeley’s Graduate School of Journalism. She lives in Oakland, California.

Most helpful customer reviews

3 of 3 people found the following review helpful.
Science Page-Turner, my Reality
By Ken S
I knew that reality is synthesized in my head but I had no idea that language can drive what I taste or that culture can determine how I express emotion. What? So language and culture shape my reality? That's one of my gems from the book. But you will likely find your own surprises. The book is a well researched guided tour of research labs, basements, and even bars, where scientists and others are puzzling about human perception and ways to augment perception. It's all nicely tied together with a story arc (that I won't reveal here). Oh, did I mention page-turner?

4 of 5 people found the following review helpful.
Everything you didn't know about your senses in one book
By David F
We Have the Technology is an rollicking, imminently readable tour of our senses. Platoni does an excellent job finding memorable characters to guide the reader through some of the tougher science and I often found myself staying up and hour or two later than I intended to finish another chapter.

I whole heartedly recommend this book for anybody interested in the world and how perceive it.

1 of 1 people found the following review helpful.
Stunning amount of research and beautiful metaphors of technology - meeting life- creating art and ...
By MJ
This book was refreshing on every level. Stunning amount of research and beautiful metaphors of technology - meeting life- creating art and the future...look forward to more work from the author: Ms. Platoni.

See all 12 customer reviews...

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